Refund policy
Exchanges
No exchanges (please make sure you order the correct size).
Refunds
No refunds. You will receive a store credit (no returns or store credits on influencer packages, boutique consultant packages, swimwear and certain clothing items all sales are final on these items)).
You have 5 days from receipt to notify us of any issues. We are not responsible for any items damaged in the mail.
To be eligible for a store credit, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start this process you can contact us at Info@aeshascloset.com. If your return is accepted for a store credit, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return/store credit will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if a store credit was approved or not.
You can always contact us for any questions at Info@aeshascloset.com.
Lost items
We are not responsible for any items lost in the mail.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You have 5 days from receipt to notify us of any issues. We are not responsible for any items damaged in the mail.
To be eligible for a store credit, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start this process you can contact us at Info@aeshascloset.com. If your return is accepted for a store credit, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return/store credit will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if a store credit was approved or not.
You can always contact us for any questions at Info@aeshascloset.com.